One outdoor unit for winter heat and July cooling, with your furnace kept as dual-fuel backup when the design day demands it.
Heat & cool · Cold climate
A builder-grade heat pump that quits at −10°C is the wrong machine for this city. We spec cold-climate equipment with a published capacity at Canadian design temperatures, then decide whether it should stand alone or sit in dual-fuel with the furnace you already trust.
The outdoor pad, line-set, electrical, and defrost settings are where installs go cheap and then fail. We run new line-set when the old one is the wrong size or full of residue, set backup-heat lockouts so the furnace does not fight the heat pump, and show you which thermostat mode to leave it in from October to April.
Cold-climate model, not a southern AC with a heat-pump sticker.
Furnace stays as backup when that is the honest design.
Pad, clearances, line-set, disconnect, and a level that will still be level in April.
Lockouts, defrost, and a simple winter/summer explanation.
A true cold-climate unit still produces heat there. Output drops, which is why dual-fuel with a furnace is often the right Edmonton answer. We do not sell a unit that needs emergency heat every January night.
Often yes. Dual-fuel uses the heat pump most of the winter and brings the furnace in on the worst days. If the furnace is finished, we talk about a full system, not a leftover box.
Modern cold-climate units are quieter than a tired 1990s condenser. Placement and a level pad matter more than the brochure decibel number.
Defrost is normal. We set it so the unit clears itself without turning your sidewalk into a rink or short-cycling all night.
Office (780) 982-2577. After-hours emergencies (780) 982-3377.
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